Junior Associate (Customer Support & Sales)

About this post

State Bank of India has issued an official recruitment notification for Junior Associate (Customer Support & Sales).

Appointment as Junior Associate (Customer Support & Sales) in clerical cadre under a special recruitment drive for SC/ST/OBC backlog vacancies. Applications are limited to one State/UT, and candidates must meet the specified opted local-language requirements.

Trained Apprentice of SBI age-relaxation eligibility: Relaxation in upper age limit will be applicable to trained Apprentice of SBI, whose engagement start date is on or after 01.01.2022 and have completed the specified branch experience of one year successfully in SBI on or before last date of registration i.e. 27.08.2026, provided his/ her conduct and performance is found to be satisfactory during the entire training period. Successful completion refers to passing the skill evaluation test (Trade Test) and obtaining the joint National Apprenticeship Certificate jointly issued by SBI-NSDC/ BFSI-SSC.

Review the verified details below and read the linked official notification for the exact eligibility, dates and application instructions.

Qualification

• Graduation in any discipline from a recognised University or any equivalent qualification recognised as such by Central Government. Candidates having integrated dual degree (IDD)…
• Matriculate Ex-servicemen, who have obtained the Indian Army Special Certificate of Education or corresponding certificate in the Navy or Air Force, after having completed…

Pay

PAY SCALE: Rs.24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480. The starting Basic Pay is Rs.26730/- (Rs.24050/- plus two advance increments admissible to graduates). The total starting emoluments of a Clerical Cadre employee payable at Metro like Mumbai will be around Rs.46,000/- per month inclusive of D.A., other allowances at the current rate and two additional increments for newly recruited graduate junior associates. Allowances may vary depending upon the place of posting.

State/UT and examination restriction

Candidates can apply for vacancies in one State/UT only. Candidates can appear for the test only once under this recruitment project.

Specified opted local language

Candidates applying for vacancies of a particular State/UT should be proficient (reading, writing, speaking and understanding) in the specified opted local language of that State/UT. The local-language test forms part of selection and is conducted after qualifying the online Main examination but before joining; candidates who fail it will not be offered appointment. Candidates producing a 10th or 12th standard mark sheet/certificate evidencing study of that language will not be required to undergo the test.

Provisional vacancies

The above vacancies are provisional and depending on the actual requirement of the Bank the said vacancies may vary.

OBC eligibility

Vacancies reserved for OBC category are available to OBC candidates belonging to ‘’Non-creamy layer’’. Candidates belonging to OBC category but coming in ‘’CREAMY LAYER’’, are not eligible to apply.

Final-year graduation applicants

Those who are in the final year/ semester of their graduation may also apply provisionally subject to the condition that, if provisionally selected, they will have to produce proof of having passed the graduation examination on or before 31.12.2026.

Application fee and intimation charge

SC/ ST/ PwBD/ XS/DXS: Nil. OBC: Rs 750/-. Fee/ Intimation charges once paid will NOT be refunded on any account nor can it be held in reserve for any other exam or selection.

Probation

The newly appointed Junior Associates will be on probation for a minimum period of 6 months and must complete prescribed e-lessons for confirmation; otherwise probation will be extended until completion.

Duties and work pattern

The new recruits must have flair for marketing and will be required to make customer calls and provide banking services, advisory services and cross sell products etc. inside and outside Bank premises. The duties may involve extensive outdoor travelling. Depending upon requirement, there will be flexible working hours and working in shifts.

Medical fitness and appointment conditions

Appointment of selected candidates is subject to his/her being declared medically fit as per the requirement of the Bank and satisfactory completion of KYE (Know your employee) formalities. Such appointment will also be subject to the service and conduct rules of the Bank.

Application mode

online