Effective date
13 September 2026
Support topics
For account or student-library access, payment status, digital delivery, cancellation or refund support, include the registered email address and the relevant order or payment reference. For a recruitment correction, include the GetJobAlert page URL and an official supporting source.
Safe communication
Do not email Aadhaar or identity documents, complete card or bank-account details, CVV, UPI PIN, OTP, passwords or application-portal credentials. A legitimate support response will never ask for these secrets.
Response handling
We aim to acknowledge complete support requests within 2 business days. Payment and refund completion can also depend on the payment provider or bank timelines stated in the Cancellation and Refund Policy.
Business information
- Business name
- Skylan Technologies
- Platform
- GetJobAlert
- GSTIN
- 03CMTPK2196Q1Z7
- Business address
- 1st Floor, 6 SCO, Near HDFC Bank, Peer Muchalla, Zirakpur, SAS Nagar, Mohali, Punjab 160104, India
- Support email
- [email protected]
- Customer care contact
- Ravi Kumar
- Support phone
- +91 9041419621
- Support hours
- Every day, 10:00 AM–5:00 PM (India Standard Time)
Contact support
For factual corrections, privacy, accessibility or account help, email our support team:
Include the page URL. Do not email identity documents, portal passwords, payment details or certificate numbers.