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APPLICATIONS OPEN 01KZX7NR0DE7C5G6J0839ETRA1 Published 13 Aug 2026

Junior Associate (Customer Support & Sales)

Appointment as Junior Associate (Customer Support & Sales) in clerical cadre under a special recruitment drive for SC/ST/OBC backlog vacancies. Applications are limited to one State/UT, and candidates must meet the specified opted local-language requirements.

Recruiting body State Bank of India · current status Applications open

Source & verification

Why this page is trustworthy

Official source
Notification sbi.bank.in
Last checked
13 Aug 2026
Source record
1 retained source version
Material updates
1 shown on this page

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01 At a glance

Recruiting bodyState Bank of India
Job reference01KZX7NR0DE7C5G6J0839ETRA1
Vacancies1538 posts
Qualification
Graduation in any discipline from a recognised University or any equivalent qualification recognised as such by Central Government. Candidates having integrated dual…
LocationSee official notification
EmploymentNot specified
Applications close27 Aug 2026, 11:59 PM IST

About this post

State Bank of India has issued an official recruitment notification for Junior Associate (Customer Support & Sales).

Appointment as Junior Associate (Customer Support & Sales) in clerical cadre under a special recruitment drive for SC/ST/OBC backlog vacancies. Applications are limited to one State/UT, and candidates must meet the specified opted local-language requirements.

Trained Apprentice of SBI age-relaxation eligibility: Relaxation in upper age limit will be applicable to trained Apprentice of SBI, whose engagement start date is on or after 01.01.2022 and have completed the specified branch experience of one year successfully in SBI on or before last date of registration i.e. 27.08.2026, provided his/ her conduct and performance is found to be satisfactory during the entire training period. Successful completion refers to passing the skill evaluation test (Trade Test) and obtaining the joint National Apprenticeship Certificate jointly issued by SBI-NSDC/ BFSI-SSC.

Review the verified details below and read the linked official notification for the exact eligibility, dates and application instructions.

Qualification
  • Graduation in any discipline from a recognised University or any equivalent qualification recognised as such by Central Government. Candidates having integrated dual degree (IDD)…
  • Matriculate Ex-servicemen, who have obtained the Indian Army Special Certificate of Education or corresponding certificate in the Navy or Air Force, after having completed…
Pay

PAY SCALE: Rs.24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480. The starting Basic Pay is Rs.26730/- (Rs.24050/- plus two advance increments admissible to graduates). The total starting emoluments of a Clerical Cadre employee payable at Metro like Mumbai will be around Rs.46,000/- per month inclusive of D.A., other allowances at the current rate and two additional increments for newly recruited graduate junior associates. Allowances may vary depending upon the place of posting.

State/UT and examination restriction

Candidates can apply for vacancies in one State/UT only. Candidates can appear for the test only once under this recruitment project.

Specified opted local language

Candidates applying for vacancies of a particular State/UT should be proficient (reading, writing, speaking and understanding) in the specified opted local language of that State/UT. The local-language test forms part of selection and is conducted after qualifying the online Main examination but before joining; candidates who fail it will not be offered appointment. Candidates producing a 10th or 12th standard mark sheet/certificate evidencing study of that language will not be required to undergo the test.

Provisional vacancies

The above vacancies are provisional and depending on the actual requirement of the Bank the said vacancies may vary.

OBC eligibility

Vacancies reserved for OBC category are available to OBC candidates belonging to ‘’Non-creamy layer’’. Candidates belonging to OBC category but coming in ‘’CREAMY LAYER’’, are not eligible to apply.

Final-year graduation applicants

Those who are in the final year/ semester of their graduation may also apply provisionally subject to the condition that, if provisionally selected, they will have to produce proof of having passed the graduation examination on or before 31.12.2026.

Application fee and intimation charge

SC/ ST/ PwBD/ XS/DXS: Nil. OBC: Rs 750/-. Fee/ Intimation charges once paid will NOT be refunded on any account nor can it be held in reserve for any other exam or selection.

Probation

The newly appointed Junior Associates will be on probation for a minimum period of 6 months and must complete prescribed e-lessons for confirmation; otherwise probation will be extended until completion.

Duties and work pattern

The new recruits must have flair for marketing and will be required to make customer calls and provide banking services, advisory services and cross sell products etc. inside and outside Bank premises. The duties may involve extensive outdoor travelling. Depending upon requirement, there will be flexible working hours and working in shifts.

Medical fitness and appointment conditions

Appointment of selected candidates is subject to his/her being declared medically fit as per the requirement of the Bank and satisfactory completion of KYE (Know your employee) formalities. Such appointment will also be subject to the service and conduct rules of the Bank.

Application mode

online

Important dates

  • Online registration of application and payment of fees begins7 Aug 2026
  • Online registration of application closes27 Aug 2026
  • Online payment of fees closes27 Aug 2026
  • Preliminary Examination — tentatively in the month of Sep 2026Exact date not specified
  • Main Examination — tentatively in the month of Oct/Nov 2026Exact date not specified

02 Vacancies

Total vacancies: 1538 posts

Category or allocationVacanciesNote
SC207Scheduled Castes backlog vacancies
ST1,219Scheduled Tribes backlog vacancies
OBC112Other Backward Classes backlog vacancies

03 Eligibility requirements

Education

Qualification
Graduation in any discipline from a recognised University or any equivalent qualification recognised as such by Central Government. Candidates having integrated dual degree (IDD) certificate should ensure that…
Qualification
Matriculate Ex-servicemen, who have obtained the Indian Army Special Certificate of Education or corresponding certificate in the Navy or Air Force, after having completed not less than 15…

Age and relaxation

Age and cutoff20 to 28 years as on 1 Apr 2026

Experience and other rules

StatusNot specified in the current record

Pay and fees

PayPAY SCALE: Rs.24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480. The starting Basic Pay is Rs.26730/- (Rs.24050/- plus two advance increments admissible to graduates). The total starting emoluments of a Clerical Cadre employee payable at Metro like Mumbai will be around Rs.46,000/- per month inclusive of D.A., other allowances at the current rate and two additional increments for newly recruited graduate junior associates. Allowances may vary depending upon the place of posting.
Application feeSee the official notification

Selection process

  • Selection processThe selection process will consist of on-line test (Preliminary & Main exam) and test of specified opted local language.
  • Preliminary ExaminationOnline Preliminary Exam consisting of Objective Tests for 100 marks will be conducted online. This test would be of 1-hour duration consisting of 3 Sections. There will be negative marks for wrong answers in the Objective tests; 1/4th of mark assigned for question will be deducted for each wrong answer. No minimum qualifying marks are prescribed for individual test OR for aggregate score.
  • Main ExaminationThe online Main Examination comprises 190 questions for 200 marks with a total duration of 2 Hr. 40 min. Candidates are required to score a minimum percentage marks on aggregate, as decided by the Bank. No minimum qualifying marks for individual subject are prescribed.
  • Local Language Proficiency TestProvisionally selected candidates not having studied (in class 10th or 12th) any of the specified local language of the State applied, will have to appear in Local Language Proficiency Test (LLPT).
  • Final merit and selectionThe marks obtained in the Preliminary Examination (Phase-I) will not be added for selection; only aggregate marks obtained in Main Examination (Phase-II) will be considered for the final merit list. Final selection is subject to verification of eligibility and application information and qualifying the specified opted local-language test, where applicable.

04 How to apply

Complete before27 Aug 2026, 11:59 PM IST
Application route 2 official portals

Complete every required step in sequence. A portal registration alone may not complete the application.

Follow these steps in order

  1. 01
    Application mode and registration

    Candidates can apply online and no other mode of application will be accepted. Candidates must register through the Bank's printed current-openings website under “Special Recruitment drive for Junior Associates 2026.”

  2. 02
    Application fee payment

    After registration candidates are required to pay the requisite application fee through online mode by using debit card/ credit card/ Internet Banking.

  3. 03
    Uploads required

    Candidates should first scan their photograph, signature, left hand thumb impression, hand-written declaration as detailed under guidelines for scanning the photograph and signature(Annexure-II).

  4. 04
    Submission and editing

    Once the application is filled in completely, candidates should submit the data. No change/edit will be allowed thereafter.

  5. 05
    Application printout

    On successful completion of transaction, e-receipt and application form with fee details will be generated, which may be printed for record. Printout of Application Form is NOT to be sent to SBI.

Official application routes

Use the route specified for your apprentice or qualification group.

Who should use itOfficial URL printed in notificationEstablishment ID
Applicantshttps://sbi.bank.in/web/careers/current-openings
Application helpdesk querieshttps://cgrs.ibps.in

Before final submissionRecheck your category, qualification, marks, contact details and uploaded documents. Use only the verified official routes shown on this page.

Important official conditions

Condition

State/UT and examination restrictionCandidates can apply for vacancies in one State/UT only. Candidates can appear for the test only once under this recruitment project.
Specified opted local languageCandidates applying for vacancies of a particular State/UT should be proficient (reading, writing, speaking and understanding) in the specified opted local language of that State/UT. The local-language test forms part of selection and is conducted after qualifying the online Main examination but before joining; candidates who fail it will not be offered appointment. Candidates producing a 10th or 12th standard mark sheet/certificate evidencing study of that language will not be required to undergo the test.
Provisional vacanciesThe above vacancies are provisional and depending on the actual requirement of the Bank the said vacancies may vary.
OBC eligibilityVacancies reserved for OBC category are available to OBC candidates belonging to ‘’Non-creamy layer’’. Candidates belonging to OBC category but coming in ‘’CREAMY LAYER’’, are not eligible to apply.
Final-year graduation applicantsThose who are in the final year/ semester of their graduation may also apply provisionally subject to the condition that, if provisionally selected, they will have to produce proof of having passed the graduation examination on or before 31.12.2026.
Trained Apprentice of SBI age-relaxation eligibilityRelaxation in upper age limit will be applicable to trained Apprentice of SBI, whose engagement start date is on or after 01.01.2022 and have completed the specified branch experience of one year successfully in SBI on or before last date of registration i.e. 27.08.2026, provided his/ her conduct and performance is found to be satisfactory during the entire training period. Successful completion refers to passing the skill evaluation test (Trade Test) and obtaining the joint National Apprenticeship Certificate jointly issued by SBI-NSDC/ BFSI-SSC.
Application fee and intimation chargeSC/ ST/ PwBD/ XS/DXS: Nil. OBC: Rs 750/-. Fee/ Intimation charges once paid will NOT be refunded on any account nor can it be held in reserve for any other exam or selection.
ProbationThe newly appointed Junior Associates will be on probation for a minimum period of 6 months and must complete prescribed e-lessons for confirmation; otherwise probation will be extended until completion.
Duties and work patternThe new recruits must have flair for marketing and will be required to make customer calls and provide banking services, advisory services and cross sell products etc. inside and outside Bank premises. The duties may involve extensive outdoor travelling. Depending upon requirement, there will be flexible working hours and working in shifts.
Medical fitness and appointment conditionsAppointment of selected candidates is subject to his/her being declared medically fit as per the requirement of the Bank and satisfactory completion of KYE (Know your employee) formalities. Such appointment will also be subject to the service and conduct rules of the Bank.

Eligibility

Age — OBCrelaxation 3 years
Age — SC/ STrelaxation 5 years
Age — PwBD (OBC)relaxation 13 years
Age — PwBD (SC/ ST)relaxation 15 years
Age — Ex-Servicemen/ Disabled Ex-Servicemenmaximum 50 years, Actual period of service rendered in defense services + 3 years, (8 years for Disabled Ex- Servicemen belonging to SC/ST) subject to max. age of 50 years.
Age — Widows, Divorced women and women judicially separated from their husbands & who are not remarried — OBCmaximum 38 years, relaxation 7 years
Age — Widows, Divorced women and women judicially separated from their husbands & who are not remarried — SC/STmaximum 40 years, relaxation 7 years
Age — Trained Apprentices of SBI — OBCrelaxation 4 years
Age — Trained Apprentices of SBI — SC/STrelaxation 6 years
Age — Trained Apprentices of SBI — PwBD (OBC)relaxation 14 years
Age — Trained Apprentices of SBI — PwBD (SC/ST)relaxation 16 years

Important updates

Only changes that may affect your application are shown here.

  • Important job update

    Changed: application deadline. Review the latest details before applying.

Check eligibility Review official source